Kontaktinformationen

Contact Information

Last Updated: September 16, 2026

Thank you for visiting efgcvg.shop. If you have any questions about our products, orders, shipping, returns, refunds, or other customer service matters, please contact us using the information below.

Company Information

Company Name: Team Outdoor
Company Registration No.: 35957839

Registered Address:
Team Outdoor
Mariehaven 16
Tuse, Holbæk 4300
Denmark

Website: efgcvg.shop
Email: support@efgcvg.shop

Customer Service

For general inquiries, product questions, order assistance, shipping information, returns, refunds, or complaints, please contact our customer service team by email:

Email: support@efgcvg.shop

When contacting us about an existing order, please include your order number and the email address used to place the order. This will help us identify your order and respond to your inquiry efficiently.

Order Inquiries

If you have questions regarding:

  • Order confirmation

  • Order status

  • Cash on Delivery (COD)

  • Shipping or delivery

  • Delivery delays

  • Incorrect delivery information

  • Damaged or defective products

  • Returns or refunds

please contact us at:

support@efgcvg.shop

Returns and Refunds

If you wish to request a return, exercise an applicable right of withdrawal, report a damaged or incorrect product, or ask about a refund, please contact us before returning the product.

Email: support@efgcvg.shop

Please include your order number and a brief description of your request.

For damaged, defective, or incorrect products, photographs may help us review your request more efficiently.

Returns and refunds are subject to our Return & Refund Policy and applicable consumer protection laws.

Shipping and Delivery

We currently provide free standard shipping for eligible orders to supported destinations in Germany and Austria.

Our store accepts Cash on Delivery (COD).

For questions regarding delivery, tracking, delayed shipments, or COD orders, please contact:

support@efgcvg.shop

Business Correspondence

Business and legal correspondence may be directed to:

Team Outdoor
Mariehaven 16
Tuse, Holbæk 4300
Denmark

Company Registration No.: 35957839
Email: support@efgcvg.shop

Customers in Germany and Austria

Customers located in Germany and Austria may contact us using the same customer service email address:

support@efgcvg.shop

Nothing on this Contact Information page limits any mandatory consumer rights available under applicable German, Austrian, Danish, or European Union law.

Contact Details

Team Outdoor
Mariehaven 16
Tuse, Holbæk 4300
Denmark

Company Registration No.: 35957839
Website: efgcvg.shop
Email: support@efgcvg.shop

We recommend using email for customer service inquiries so that we can properly review your request and maintain a record of the communication.